Everything you need to know to start a job and set yourself up for success
Before leaving your house, do a quick check of your equipment.
Make sure you look sharp! Your shirt and pants should be clean and wrinkle-free. Your must always wear your name tag and apron while at a client’s home.
You are now ready to load up and Go! You will use these same techniques to transport your equipment each time you load and unload.
Every car/trunk is different. Use this as guide to best organize your equipment, but once you have established what works for you, do it the same EVERY time. This will prevent you from forgetting things, and will make loading and unloading all day quick and easy.
Carefully set down the vacuum cleaner to unlock the door/enter the garage code.
Before getting started you will take a trip through the house to prepare the rooms and yourself for the job ahead. Ideally this is done throughout the entire house before getting started, however, due to lots of families working from home, you may need to do this level by level or sometimes even room to room.
You are set and ready to start your Pre-Flight
Consistency is the cornerstone to the Perfect Maintenance Cleaning (PMC) process. Each time you enter a house, you should know exactly where you will start and end. Below is the list of the main home types you will encounter and the order in which to clean them. Having a systematic approach to each house will ensure consistency in your cleaning and efficiency for you. Clean the levels as indicated below. When you are cleaning your last level, you are cleaning out the door, which means you may need to adapt the order below based on the client’s floorplan.
Note: You may need to adapt your order if the client is home, and has requested you work around them.
Lower level (basement)
Back of the house
Front of the house
Click the button below to test your knowledge of the PMC system, cleaning tools and cleaners. If you score at least 80% move onto Dusting. If you score less than 80%, go back and review the content again, working with your trainer to answer any questions you may have. Good luck!